How to Troubleshoot Helldivers 2 Crossplay Issues for Friends
1. Check Network Connectivity
Ensure your internet connection is stable and fast. Run a speed test to confirm your upload and download speeds meet the minimum requirements for Helldivers 2. Also, verify that your router’s firewall is not blocking the game’s network traffic.
2. Restart the Game and Consoles
Sometimes, a simple restart can resolve crossplay issues. Close the game, quit it from your console’s task manager, and completely power off your console. Wait a few minutes before powering it back on and relaunching Helldivers 2.
3. Disable and Re-enable Crossplay
In the Helldivers 2 menu, go to the “Options” section and select the “Network” tab. Disable crossplay, wait a few seconds, and then re-enable it. This action refreshes the game’s connection to the crossplay servers.
4. Verify Game Files Integrity
On PC, you can verify the integrity of your Helldivers 2 files through Steam. Right-click on the game in your library, select “Properties,” and navigate to the “Local Files” tab. Click “Verify integrity of game files.” Steam will scan your game files and replace any corrupted ones.
On consoles, you can delete and reinstall the game to refresh the game’s files.
5. Check for Server Issues
Occasionally, the Helldivers 2 crossplay servers may experience outages or maintenance. Visit the game’s official website or social media pages to check for any announcements regarding server status.
6. Adjust NAT Settings (Console Only)
Network Address Translation (NAT) settings can affect crossplay connectivity. On Xbox or PlayStation consoles, navigate to the “Network Settings” and check your NAT type. If it’s “Strict” or “Type 3,” this could block crossplay functionality. Forward the necessary ports (UDP ports 7000-7099) for Helldivers 2 in your router’s settings to open up the NAT connection.
7. Ensure Your Friends Are Online
Verify that your friends you want to play with are online and have added you as a friend in Helldivers 2. If their names do not appear in the in-game friends list, they may not be online or have not accepted your friend request.
8. Join a Public Lobby
If you’re struggling to connect with friends directly, try joining a public lobby. This will allow you to team up with other players and may help you resolve any connectivity issues you’re experiencing.
9. Contact Customer Support
If you’ve exhausted all the troubleshooting steps above and are still having issues with crossplay, contact the Helldivers 2 customer support team. Provide them with detailed information about your problem, including any error messages you’re encountering.
How Do You Fix Helldivers 2 Crossplay Friends?
Helldivers 2 is a cooperative multiplayer game where players can team up with friends to take on challenging missions. However, some players have reported issues with getting their friends to appear in their friends list for crossplay.
If you are having trouble adding or joining friends in Helldivers 2 crossplay, here are a few things you can try:
- Make sure you and your friends have the latest version of the game installed. This may seem like a no-brainer, but it’s worth checking to make sure everyone is on the same page. The latest version of the game can be downloaded from the PlayStation Store, the Microsoft Store, or the Steam Store.
- Check your network connection. Make sure you and your friends have a strong and stable internet connection. This is crucial for smooth online gameplay.
- Try restarting your game. This may help to refresh the game’s servers and allow your friends to appear in your friends list.
- Try restarting your console or PC. This may also help to clear any potential issues with your network connection or the game itself.
- Check your privacy settings. Make sure that your privacy settings are set to allow crossplay and that you have added your friends as Epic Games friends. You can do this by going to the Epic Games Launcher, clicking on your profile name, and then selecting “Friends.”
- If you are still having trouble adding or joining friends in Helldivers 2 crossplay, you can try contacting the game’s developers for further assistance. You can reach them by visiting the official Helldivers 2 website or by emailing them at [email protected]
Here are some additional tips that may help you fix Helldivers 2 crossplay friends:
- Make sure you are all using the same platform (PlayStation, Xbox, or PC).
- Make sure you are all in the same region.
- Try creating a party and inviting your friends.
- Try joining a public game and seeing if you can find your friends there.
If you have tried all of the above and you are still unable to add or join friends in Helldivers 2 crossplay, it is possible that there is a problem with the game’s servers. In this case, you should try again later or contact the game’s developers for further assistance.
How Do You Fix Helldivers 2 Crossplay Friends?
The inability for players to add crossplay friends in Helldivers 2 can be attributed to several factors. Let’s dive into the potential causes and explore the viable solutions to resolve this issue.
1. Ensure Platform Compatibility:
Helldivers 2 supports crossplay between PlayStation 5, PlayStation 4, and PC. However, it’s crucial to verify that both you and your friends are playing on compatible platforms. If there’s a mismatch, you won’t be able to add each other as crossplay friends.
2. Check Network Connectivity:
A stable internet connection is paramount for crossplay functionality. Ensure that both you and your friends have a strong and reliable internet connection. If your network is experiencing issues, it could hinder the ability to add crossplay friends.
3. Verify Game Version:
The game version can also affect crossplay functionality. Make sure that both you and your friends have the same version of Helldivers 2 installed. If there’s a difference in versions, crossplay may not be possible.
4. Disable Firewall and Antivirus:
Firewalls and antivirus software can sometimes interfere with crossplay connectivity. Temporarily disable these programs and check if it resolves the issue. If it does, you may need to configure these programs to allow access to Helldivers 2.
5. Restart the Game and Console/PC:
Sometimes, a simple restart can fix glitches and technical issues. Close Helldivers 2, restart your console or PC, and relaunch the game. This can refresh the network settings and improve crossplay functionality.
6. Contact PlayStation Support:
If you’re playing on PlayStation, you can contact PlayStation Support for assistance. They have dedicated teams that can troubleshoot technical issues and provide guidance on crossplay settings.
7. Check Server Status:
Occasionally, server issues can affect crossplay functionality. Check the official Helldivers 2 social media pages or visit the PlayStation Network Service Status page to ensure that the servers are operational.
8. Use a Different Friend Request Method:
If all else fails, try using a different method to add your friends as crossplay friends. For example, on PlayStation, you can use the “Cross-Platform Friends” option in your PlayStation Friends list. On PC, you can join a crossplay lobby and invite your friends from there.
Additional Tips:
- Make sure that you and your friends have each other’s PlayStation Network IDs or Steam usernames.
- Ensure that you have the correct privacy settings enabled on your console or PC to allow crossplay and friend requests.
- If possible, try adding your friends from within the Helldivers 2 game rather than using external methods.
Remember, troubleshooting crossplay issues can be frustrating, but it’s important to remain patient and try various solutions. By following these steps, you should be able to resolve the “Helldivers 2 Crossplay Friends” issue and enjoy the thrilling cooperative gameplay with your friends on different platforms.