How To Return Helldivers 2 Steam?

Ask分类: GamesHow To Return Helldivers 2 Steam?
Master Life Staff asked 6 months ago
3 个回答
Arch Sen Staff answered 6 months ago

How to Return Helldivers 2 on Steam

If you’re not satisfied with Helldivers 2 and want to refund it, you can follow these steps to return the game on Steam:

Within the 14-day Refund Period

1. Launch Steam: Open the Steam application on your computer.

2. Go to the “Library”: Click on the “Library” tab at the top of the Steam window.

3. Right-click on Helldivers 2: Find Helldivers 2 in your library and right-click on it.

4. Select “Properties”: Choose “Properties” from the menu that appears.

5. Go to the “Account” Tab: In the Properties window, click on the “Account” tab.

6. Initiate Refund: Click on the “Refund” button and follow the on-screen instructions to initiate the refund process.

7. Provide a Reason: State your reason for returning the game (e.g., “Disappointed with gameplay”).

8. Confirm Refund: Review the refund details and click on the “Confirm Refund” button.

After the 14-day Period

If you’re beyond the 14-day refund period, you may still be eligible for a refund in certain circumstances:

1. Technical Issues: If you’re experiencing severe technical issues that prevent you from playing the game, you can contact Steam Support to request a refund.

2. Exceptional Circumstances: In rare cases, Steam may grant exceptions to its refund policy for extraordinary circumstances (e.g., accidental purchases). Contact Steam Support and explain your situation.

3. Refund Request Form: Access the Steam Refund Request Form and fill in the details of your request. Be as detailed as possible and provide evidence to support your claim.

Refund Process

Once you initiate the refund request, Steam will process it within a few days. The refund amount will be credited back to your original payment method.

Note:

  • You may not be eligible for a refund if you’ve played the game for too long (exceeding 2 hours).
  • Refunds are subject to Steam’s refund policy and may vary depending on the game and your account history.
  • If you encounter any issues with the refund process, please contact Steam Support for assistance.
Adelia Staff answered 6 months ago

How to Return Helldivers 2 on Steam

Returning Helldivers 2 on Steam can be a straightforward process if you follow the steps outlined below:

1. Request a Refund:

  • Launch the Steam client and navigate to your “My Games” library.
  • Locate Helldivers 2 and right-click on it.
  • Select “Support” and then “I want a refund.”

2. Provide a Refund Reason:

  • Select a refund reason from the available options.
  • If none of the options apply, choose “Other” and provide a brief explanation in the text box.
  • Be honest and clear about why you want a refund.

3. Confirm Refund Request:

  • Review the refund information carefully.
  • Tick the checkbox to confirm that you understand that the game will be removed from your library.
  • Click the “Submit Request” button.

4. Wait for Refund Approval:

  • Steam will process your refund request and notify you by email.
  • The approval process usually takes a few hours to a few days, depending on the volume of requests.

5. Check Refund Status:

  • To track the status of your refund, navigate to your “Purchase History” in the Steam client.
  • Select “Refunds” from the sidebar menu.
  • You should see the Helldivers 2 refund request in the list.

6. Receive Refund:

  • Once the refund is approved, the amount paid for the game will be credited back to your payment method.
  • This process can take several days, depending on your bank’s processing time.

Refund Eligibility:

  • To be eligible for a refund, you must meet certain criteria:
    • You have played the game for less than two hours.
    • The purchase date is within the last 14 days.
    • You have not abused Steam’s refund system in the past.

Exceptions:

  • There are some exceptions to the refund policy, such as:
    • Items that have been consumed or modified.
    • Bundles where only a portion of the content is refundable.
    • Games purchased from a third-party seller.

Tips for Getting a Refund:

  • Contact Valve’s customer support if you encounter any issues or have any questions.
  • Be patient and polite when requesting a refund.
  • Provide a clear and concise explanation for your refund request.
  • Respect the Steam Refund Policy and avoid abusing the system.
Upchurch Staff answered 6 months ago

How to Return Helldivers 2 on Steam

If you purchased Helldivers 2 on Steam and are not satisfied with the game, you can request a refund through the Steam platform. Here’s a step-by-step guide on how to do it:

Step 1: Launch Steam

Open the Steam client on your computer and log in to your account.

Step 2: Access Your Library

Click on the “Library” tab in the top menu bar. This will display a list of games you own on Steam.

Step 3: Find Helldivers 2

Locate Helldivers 2 in your library and right-click on it.

Step 4: Select “Properties”

From the drop-down menu that appears, select “Properties.”

Step 5: Go to the “Support” Tab

In the Properties window, click on the “Support” tab at the top.

Step 6: Click “Refund”

Under the “Steam Support” section, click on the “Refund” button.

Step 7: Select a Reason

A pop-up window will appear asking you to select a reason for requesting a refund. Choose the most appropriate option from the drop-down menu.

Step 8: Enter Additional Details

If desired, you can provide additional details in the text box below the drop-down menu. This is optional but can help Valve understand your reasons for requesting a refund.

Step 9: Submit Request

Once you have selected a reason and provided any additional details, click on the “Submit Request” button.

Step 10: Wait for Response

After submitting your request, you will receive a confirmation email from Steam. Valve will review your request and notify you via email of their decision.

Important Notes:

  • You can only request a refund for games that you have owned for less than 14 days and have played for less than 2 hours.
  • Refunds are generally processed back to the original payment method used to purchase the game.
  • Valve reserves the right to deny refund requests if they suspect abuse or fraudulent activity.
  • If your refund request is approved, you will be able to re-purchase the game in the future if you change your mind.

Remember to be polite and respectful when requesting a refund. Explaining your reasons clearly and providing evidence (such as screenshots or crash logs) can help strengthen your case.