Why Do I Keep Getting A Connection Error On Helldivers 2?

Ask分类: GamesWhy Do I Keep Getting A Connection Error On Helldivers 2?
wanglitou_Editor Staff asked 4 months ago
3 个回答
Dollie Staff answered 4 months ago

It’s beyond frustrating to encounter connection errors while trying to enjoy an intense cooperative shooter like Helldivers 2. Nothing can ruin your gameplay experience faster than being abruptly disconnected or unable to connect to the server.

If you’re repeatedly facing connection errors in Helldivers 2, you’re not alone. I’ve encountered my fair share of these issues and done extensive research to help fellow Helldivers troubleshoot and resolve this annoyance. Here’s a comprehensive guide to the most common causes and solutions for connection errors in Helldivers 2:

1. Network Connectivity Issues:

Let’s start with the basics. Ensure that your internet connection is stable and not experiencing any outages or interruptions. Check if other devices connected to your network are accessing the internet without issues.

If you’re using Wi-Fi, consider switching to an ethernet cable connection for a more reliable link. Run a speed test to verify that your internet speed meets the minimum requirements for Helldivers 2.

2. Firewall or Antivirus Blocking:

Firewall software and antivirus programs can sometimes interfere with online gameplay by blocking certain ports or connections. Temporarily disable your firewall and antivirus software and see if that resolves the connection error.

If that works, you may need to manually configure your firewall or antivirus settings to allow connections for Helldivers 2. Check the Helldivers 2 support documentation for specific port numbers and IP addresses that need to be whitelisted.

3. Router Issues:

Your router can be another culprit for connection errors. Try rebooting your router by unplugging it for a few minutes and then plugging it back in. You may also want to check if there’s a firmware update available for your router and install it.

If you’re using a particularly old router, it may not support the latest networking protocols required by Helldivers 2. Consider upgrading to a newer router that meets the minimum requirements.

4. Server-Related Issues:

Sometimes, the issue may not lie on your end. Helldivers 2 servers could be experiencing temporary outages or maintenance. Check the official Helldivers 2 website or social media channels for any announcements regarding server status.

If the servers are down, you’ll simply have to wait until they’re back up. If the servers are online but you’re still experiencing connection errors, it’s time to troubleshoot further.

5. Game Bugs or Glitches:

Like any software, Helldivers 2 can have bugs or glitches that may cause connection issues. Check if there’s a recent patch or update available for the game and install it.

You can also try verifying the integrity of your game files on the platform you’re playing on. This process checks for any corrupted or missing files and repairs them if necessary.

6. Other Possible Causes:

The list of potential causes for connection errors in Helldivers 2 isn’t exhaustive. Here are a few additional things you can check:

  • Make sure your computer or console is up-to-date with the latest software and drivers.
  • Close any unnecessary background programs or applications that may be consuming bandwidth.
  • Avoid using a VPN or proxy service, as they can interfere with online gaming.
  • Contact your internet service provider (ISP) to report any recent network changes or issues in your area.

Troubleshooting Tips:

If you’ve tried all the solutions mentioned above and you’re still encountering connection errors, here are a few additional troubleshooting tips:

  • Try joining a different server or creating a private session.
  • Restart your game client and try connecting again.
  • Wait a few hours or even days and try connecting again later.
  • Report the issue to Helldivers 2 support with as much detail as possible, including any error messages you’ve encountered.

Remember, resolving connection errors can be a process of elimination. Be patient, try different solutions, and don’t hesitate to reach out for help if needed.

Siegfried Staff answered 4 months ago

Why Do I Keep Getting A Connection Error On Helldivers 2?

As a seasoned Helldiver, I’ve encountered my fair share of подключения ошибок, and let me tell you, they can be infuriating. But fear not, fellow Helldiver, for I’m here to guide you through the treacherous labyrinth of connection woes and help you get back to the frontline.

Common Causes Of Connection Errors

  1. Internet Connectivity: The most obvious culprit is a shaky internet connection. Check if you have a stable Wi-Fi connection or a wired connection. Run a speed test to ensure your bandwidth and latency are up to par.

  2. Firewall Interference: Your firewall can sometimes block Helldivers 2’s connection. Make sure to add the game to your firewall’s list of allowed programs.

  3. Server Issues: Sometimes, the problem lies not with you but with the game servers themselves. Check the official Helldivers 2 website or social media channels for any announcements regarding server maintenance or outages.

  4. Client Software: An outdated or corrupted game client can also cause connection errors. Update your game to the latest version and verify the integrity of the game files through your game library.

  5. Anti-Cheat Software: Anti-cheat software, such as Easy Anti-Cheat, can occasionally interfere with game connections. Try disabling it temporarily to see if that resolves the issue.

Troubleshooting Steps

  1. Restart Your Router And Modem: Sometimes, a simple restart can fix minor connection glitches. Unplug your router and modem, wait a minute, and plug them back in.

  2. Flush Your DNS Cache: Flushing your DNS cache can refresh your internet connection. On Windows, run the command “ipconfig /flushdns” in the command prompt. On macOS, run the command “sudo dscacheutil -flushcache.”

  3. Use A VPN: Virtual private networks (VPNs) can sometimes bypass connection issues caused by internet service providers (ISPs). Try using a VPN to connect to the game servers.

  4. Contact Support: If all else fails, don’t hesitate to reach out to Helldivers 2’s support team. They are likely to have encountered similar issues and can provide targeted assistance.

Additional Tips

  1. Close Background Applications: Running too many background applications can hog bandwidth and slow down your connection. Close any unnecessary programs before launching Helldivers 2.

  2. Disable IPv6: Some ISPs have reported issues with IPv6 when connecting to Helldivers 2. Try disabling IPv6 in your router’s settings.

  3. Try A Different Connection: If possible, try connecting to Helldivers 2 using a different internet connection, such as your mobile hotspot or a friend’s Wi-Fi.

  4. Check For Hardware Issues: Loose cables or faulty network adapters can cause connection problems. Inspect your network equipment and replace any damaged components.

  5. Patience And Perseverance: Troubleshooting connection errors can be a frustrating process. Don’t give up after a few failed attempts. Be patient, try different solutions, and eventually you will overcome the connection obstacle.

Remember, Helldiver, every fallen comrade left behind is a testament to the horrors of connection errors. But with these troubleshooting tips, you can avoid a similar fate and continue your glorious crusade against the alien horde. Good luck, fellow Helldiver, and may your connection be stable and swift!

Flossie Staff answered 4 months ago

Why Do I Keep Getting A Connection Error On Helldivers 2?

Nothing’s more frustrating than getting kicked out of an intense Helldivers 2 session due to a persistent connection error. Trying to figure out why this keeps happening can be a real headache, but don’t worry, we’re here to help. By digging into the common causes and offering some troubleshooting tips, we aim to get you back in the thick of the action.

  • Internet Connectivity: Let’s start with the basics. Check your internet connection. Is it stable? Are you getting decent speeds? If your internet is spotty or slow, it could be the culprit. Try restarting your router or modem. If that doesn’t fix it, contact your internet service provider.

  • Firewall and Antivirus: Sometimes, your firewall or antivirus software can interfere with online games. They might be blocking the game’s connection or preventing it from accessing the necessary ports. Temporarily disable these programs and see if that solves the issue. If it does, you’ll need to configure your firewall and antivirus to allow Helldivers 2.

  • Game Server Issues: It’s not always your fault! The problem could lie with the game servers themselves. Developers often perform maintenance or updates on their servers, which can lead to temporary connection issues. Check the official Helldivers 2 website or social media channels for any announcements regarding server downtime or maintenance.

  • Outdated Game Version: Running an outdated version of the game can cause connection errors. Make sure you’ve got the latest update installed. Check your game’s settings or platform (e.g., Steam, PlayStation Store) for available updates.

  • Network Congestion: During peak hours, when a lot of people are playing the game, network congestion can occur. This can slow down connections and lead to errors. Try playing at different times of day or on less crowded servers.

  • VPN or Proxy: If you’re using a VPN (Virtual Private Network) or proxy service, it could be interfering with the game’s connection. Try disabling them temporarily and see if that helps.

  • Port Forwarding: In some cases, you might need to set up port forwarding on your router to allow Helldivers 2 to communicate with the game servers. Consult your router’s documentation for specific instructions on how to do this.

  • Incompatible Network Settings: Ensure that your network settings are compatible with the game’s requirements. For Helldivers 2, the required ports are:

    • TCP: 9339, 9939
    • UDP: 9339, 9939
  • Hardware Issues: In rare cases, hardware issues can cause connection problems. Try using a different Ethernet cable or network adapter. If you’re on Wi-Fi, try switching to a wired connection for a more stable connection.

If none of the aforementioned solutions resolve your issue, consider reaching out to Helldivers 2’s technical support team. They can provide more personalized assistance and dig deeper into your specific problem.

Remember, troubleshooting can be a process of elimination. Try the above steps one by one, testing your connection after each change. With a bit of patience and persistence, you’ll eventually figure out the culprit and get back to defending the galaxy from the invading Cyborgs.